Privacy Policy
1. Information We Collect
Brown Consulting, Ltd. ("Brown Consulting," "we," "our," or "us") collects information to respond to inquiries, provide consulting services, operate our website, and understand the effectiveness of our marketing.
Information You Provide
When you submit a contact form or communicate with us, we may collect:
Your name
Organization or business name
Email address
Telephone number
Information about your organization and consulting needs
Any additional information you choose to provide in your message
You are not required to provide information beyond what is reasonably necessary for your inquiry, although certain information may be needed for us to respond.
Information Collected Automatically
When you visit our website, we may automatically collect information such as your IP address, browser type, device information, pages visited, time spent on pages, referring website, and interactions with our website.
We may collect this information using cookies, analytics technologies, advertising technologies, and server logs.
2. How We Use Your Information
We may use your information to:
Respond to contact form submissions and requests for information.
Communicate with prospective and existing clients.
Explain and provide our consulting services.
Improve our website, content, and user experience.
Measure website traffic and marketing performance.
Measure the effectiveness of our Google Ads campaigns.
Maintain website security and comply with applicable legal requirements.
3. Google Analytics
Our website uses Google Analytics to help us understand how visitors use our website and improve our online services.
Google Analytics may collect information about website visits, pages viewed, interactions, browser and device characteristics, and other usage data. Cookies or similar technologies may be used to distinguish visits and understand website activity.
We use this information to evaluate website performance, identify visitor interests, and improve our website and marketing efforts.
Google processes information collected through its services in accordance with its applicable policies and service terms. For additional information, review Google's explanation of how it uses information from websites that use its services.
4. Google Ads and Conversion Tracking
Brown Consulting uses Google Ads conversion tracking to measure the effectiveness of our online advertising.
When you visit our website after interacting with a Google advertisement, Google Ads technologies may help us determine whether you completed an action, such as submitting a contact form.
Depending on our tracking configuration and your consent choices, this process may involve cookies, advertising identifiers, or information about interactions with our website and advertisements.
We use conversion information to understand which advertising campaigns generate inquiries and to improve our advertising performance.
Google may process information in accordance with its own privacy policy and applicable service terms. You can review Google's information about how it uses cookies.
Where required by applicable law, we will obtain consent before using nonessential tracking technologies and honor applicable privacy choices.
5. Cookies and Privacy Preferences
Our website may use cookies and similar technologies for website functionality, analytics, and advertising measurement.
You can manage cookies through your browser settings. Where required, we will also provide a mechanism to accept or reject nonessential cookies and manage your preferences.
Your choices may affect the availability of certain website features and the information available to us about website and advertising performance.
6. Contact Forms and Communications
When you submit a contact form on our website, we use the information you provide to respond to your questions, evaluate your consulting needs, and communicate with you about Brown Consulting's services.
We may retain submitted information for as long as reasonably necessary to respond to your inquiry, maintain business records, manage prospective client relationships, and satisfy applicable legal obligations.
Please do not submit patient records, protected health information, medical records, or other sensitive confidential information through general website contact forms. Contact us to discuss an appropriate method of securely exchanging information if necessary.
Submitting a contact form does not automatically establish a consulting relationship.
7. How We Share Information
We may share information with service providers that help us operate our website, manage communications, analyze website traffic, measure advertising performance, and maintain our business systems.
These providers may include website hosting companies, email service providers, Google Analytics, and Google Ads.
We may also disclose information when required by law, when necessary to protect our legal rights, or when you authorize us to do so.
Brown Consulting does not sell personal information in exchange for money. Depending on applicable law and our advertising configuration, certain advertising-related data disclosures may nevertheless qualify as "sharing," targeted advertising, or another regulated activity. Where applicable, we will honor the associated opt-out rights.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have rights to obtain a copy of certain information, withdraw consent, or opt out of certain advertising-related data processing.
To submit a privacy request, please contact Brown Consulting through the contact information provided on our website. We may need to verify your identity before processing your request.
9. Protecting Your Information
We use reasonable safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
Please avoid submitting sensitive personal or healthcare information through general website forms or ordinary email unless an appropriate method has been specifically arranged.
10. Updates to This Policy
We may revise this Privacy Policy as our business, website technologies, or legal obligations change. Updates will be reflected by revising the "Last Updated" date at the top of the policy.
11. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact Brown Consulting, Ltd. through the contact information provided on our website: